Privacy Policy

Last updated: 29 September 2026

Faichney Business Support & Consultancy Ltd respects your privacy and is committed to protecting your personal information.

This privacy policy explains how we collect, use and protect personal information when you visit our website, contact us or use our services.

1. Who we are

Faichney Business Support & Consultancy Ltd
Scotland, United Kingdom
Email: marianne@faichneybsc.co.uk

For the purposes of UK data protection law, Faichney Business Support & Consultancy Ltd is the data controller for the personal information described in this policy.

2. Information we may collect

We may collect information including:

  • your name

  • email address

  • telephone number, where provided

  • company or business name

  • information you provide when making an enquiry

  • correspondence between you and us

  • information relating to services you ask us to provide

  • technical information generated when you use our website, such as browser, device, IP address, pages visited and website activity

We only collect information that is relevant to the purpose for which it is required.

3. How we collect your information

We may collect personal information when you:

  • contact us by email

  • use a contact or enquiry form on our website

  • contact us through LinkedIn or another business platform

  • engage us to provide business support or consultancy services

  • visit or interact with our website

We may also receive information from publicly available business sources where appropriate.

4. How we use your information

We may use your personal information to:

  • respond to enquiries

  • communicate with prospective and existing clients

  • provide our services

  • prepare quotations, proposals or other business documentation

  • administer client relationships

  • maintain business and accounting records

  • improve our website and services

  • meet legal, regulatory and contractual obligations

  • protect our legitimate business interests and prevent misuse of our services

5. Lawful bases for processing

Depending on the circumstances, we may process personal information because:

  • it is necessary to take steps at your request before entering into a contract

  • it is necessary to perform a contract with you

  • we have a legal obligation to process the information

  • it is necessary for our legitimate interests, where those interests are not overridden by your rights

  • you have given consent, where consent is required

6. Who we may share information with

We do not sell your personal information.

We may share information where necessary with trusted service providers who help us operate our business, including website hosting, IT, email, accounting and professional advisers.

Our website is hosted using Squarespace. Squarespace may process technical and website usage information in connection with providing its hosting and analytics services.

We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.

7. International transfers

Some service providers may process information outside the United Kingdom. Where this happens, we take appropriate steps to ensure that personal information receives a suitable level of protection in accordance with applicable data protection law.

8. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting and regulatory requirements.

Retention periods may vary depending on the type of information and our relationship with you.

9. Your rights

Depending on the circumstances, you may have the right to:

  • request access to your personal information

  • ask us to correct inaccurate information

  • ask us to delete information

  • ask us to restrict how information is used

  • object to certain types of processing

  • request transfer of certain information

  • withdraw consent where processing is based on consent

To exercise any of these rights, contact us at marianne@faichneybsc.co.uk

10. Cookies and website analytics

Our website may use cookies and similar technologies that are necessary for the site to function and, where enabled, to understand website traffic and activity.

Non-essential analytics or performance cookies should only be used in accordance with the choices you make through our cookie banner.

More information about the cookies used on this website will be provided through our cookie settings or cookie notice.

11. Links to other websites

Our website may include links to third-party websites, including LinkedIn. We are not responsible for the privacy practices of third-party websites and recommend reviewing their privacy policies separately.

12. Security

We take reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

13. Changes to this policy

We may update this privacy policy from time to time to reflect changes to our services, website or legal obligations. The latest version will always be published on this website.

14. Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.